Asset Management and Operational Uplift
We help organisations in government, healthcare, utilities, and infrastructure build resilient, efficient, and standards-aligned operations. Whether you’re starting from a low base or refining mature practices, we guide transformation that sticks.
Scope of Service
Our Assets, Operations and Risk services go beyond traditional asset management. We help clients align operational delivery and risk practices with strategic objectives, regulatory expectations, and performance goals. From ISO55000-aligned asset programs to operating model design, vendor performance, risk frameworks, and system implementation, we bring structure, clarity, and practical expertise to uplift operational capability and assurance across the full lifecycle.
What this Means
We work with clients to align their operational and asset management capabilities with best practice standards like ISO55000, while improving performance visibility, risk control, and service delivery across the asset lifecycle.
Common Challenges We Solve
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Unclear roles and ineffective operating models impacting service delivery
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Outdated or manual asset management processes increasing compliance risk
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Inaccurate, fragmented, or missing asset data
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Poor visibility of lifecycle costs and asset performance
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No clear approach to risk, assurance, or regulatory alignment
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Complex procurement processes for systems and service providers
How We Help
Asset Management Capability Uplift
We assess and uplift asset maturity across the lifecycle — aligning to ISO55000, clarifying roles, and embedding structured improvement plans.
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Asset Data Collection and Verification
We design and lead structured asset data collection programs — including field verification — to ensure accurate, consistent, and actionable data for reporting, analytics, and planning.
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Asset Management System Recommendation and Implementation
We provide independent advice on selecting and implementing fit-for-purpose asset management systems. This includes:
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Managing the full tender lifecycle
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Defining functional requirements
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Preparing RFT/RFQ documentation
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Evaluating vendors and negotiating contracts
We also support configuration, user readiness, and change adoption to ensure successful rollout.
Service Delivery and Operational Structure Design
We co-design service delivery and operational support structures — from centralised teams to distributed field services — establishing clear responsibilities, service levels, and performance frameworks that align with asset and operational goals.
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Risk and Assurance Frameworks
We develop practical, board-aligned risk and assurance frameworks to manage operational, safety, and compliance risks — and support internal audit and funding requirements.
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Data and Lifecycle Performance
We align asset data capture, analytics, and reporting to support proactive decision-making and improved lifecycle outcomes.
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Strategic Alignment & Regulatory Readiness
We align operational delivery with strategic goals and regulatory expectations — ensuring your frontline work supports executive priorities and reporting needs.
What You Get
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ISO55000-aligned asset capability uplift
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Verified asset data, ready for system upload and planning
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Confidence in system and vendor selection
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Fit-for-purpose operating and service delivery models
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Enhanced risk visibility and assurance
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Improved lifecycle performance, compliance, and decision-making
Example Outcome
Developed and implemented a state-wide asset management capability uplift plan for NSW Health Infrastructure, delivering ISO55000-aligned processes, vendor governance, asset data standards, and lifecycle performance tracking.
